Reservation deposit
For standard rentals, FiWe currently uses a $100 reservation deposit that is applied toward the final balance. FiWe checks for conflicting confirmed bookings before the customer is sent to secure checkout.
Plan with confidence
Rental terms, simply put.
Last updated September 3, 2026. These customer-facing terms summarize FiWe’s current deposit, availability, and custom-quote approach.
Availability and fulfillment
A submitted request is not a final event confirmation until FiWe verifies availability and the event setup details. If FiWe cannot fulfill the requested date, the reservation deposit is fully refundable.
Cancellation deposits
FiWe’s published deposit-refund schedule is 100% refundable at least 48 hours before the event, 50% refundable from 24 to 48 hours before the event, and 25% refundable less than 24 hours before the event.
Custom setups and décor
Picnic setups, personalized banners, balloon styling, and other decoration upgrades are custom-quoted and staff-confirmed. They are not automatically priced or charged through the public website until FiWe confirms the scope, availability, and event details.
Event setup details
FiWe confirms site access, usable space, selected rental configuration, and any water-use requirements with the customer before finalizing the event plan. Please provide accurate event information and tell FiWe about access constraints when requesting a quote.
Need help?
For changes, questions, or help selecting a rental, contact FiWe at bookings@fiweentertainment.com or +1 (786) 296-5653. These public terms summarize the current reservation experience and should be reviewed as FiWe completes its final operating policies.